Greenland Travel recommends that you take out insurance against cancellation due to illness when booking your tour. This insurance can only be taken out when the booking is made and must be paid with the deposit. If you have purchased illness cancellation insurance when booking your tour, you will be entitled to cancel your tour prior to departure, if you fall ill and thereby receive a full refund minus the insurance premium.
Please note that you may already have cancellation insurance included in your annual travel insurance policies or via your credit card, etc. We recommend that you check such policies prior to taking out sickness cancellation insurance.
Illness cancellation insurance does not entitle you to coverage after departure
In order to receive a refund, a medical certificate must be provided which proves that you or your spouse/partner, your children, children-in-law, grandchildren, siblings, parents, grandparents and parents-in-law, your brother/sister-in-law or your travelling companions are suffering from acute illness, or have been subject to an accident or death which mean that you are unable, or are able only with considerable difficulty, to travel.
Acute illness covered by the insurance policy is understood to be a newly occurring illness, reasonable suspicion of a newly occurring and serious condition, or an unexpected worsening of an existing or chronic condition. The medical certificate must be received by Greenland Travel no later than one month after cancellation.
Travel insurance
Supplemental insurances are available covering accidents, baggage, compensation for travel, and late arrival. These insurances must be bought in your own country.